![]() Temp call center agent, FastCollect Universal Inc.Received two letters of thanks for courtesy and dedication to customer care. Resolved customer complaints at Taylor-Gibbs Landscaping.Received 3 customer service awards for high customer ratings of 95%+. Took 20 inbound calls per day as waiter at Ruby Tuesday.Received quarterly bonus in 100% of quarters for high satisfaction scores. Commended by management 5 times for efficiency and positive attitude.Resolved account delinquencies 20% faster than company average while maintaining better-than-average company loyalty scores.Maintained 120% of call targets through advanced outbound collections skills to handle account queues from 50–100 accounts per day.Maintained highest sales average for 5 years straight. Telesales figures higher than any other call center agent in team of 100+ for 90% of months.Used coaching skills to help improve team performance by 25% over previous year, with 50% more dials and 25% more sales.Recognized by manager as "most efficient worker I've ever met." Awarded Gold-Star status for consistently setting at least 4 appointments per day. ![]() Quickly promoted to mentor 10-member team while providing exemplary telemarketing outreach.Awarded Gold-Star status at ABC Call Center for spurring a team of 10 to 25% more sales and 50% more dials over previous year. Seeking to use high-level telesales and customer support skills to deliver sales excellence at Verizon. Haven't found what you're looking for? Check all our Resume Samples.Ĭheerful call center agent with 7+ years of experience. Need help with a different kind of resume? Explore our other guides: Now, I can introduce any changes within minutes. My previous resume was really weak and I used to spend hours adjusting it in Word. What users say about ResumeLab: I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.” Try our resume builder with 20+ resume templates and create your resume now. Save hours of work and get a job-winning resume like this. Why picking the right few achievements is the #1 key to get hired. ![]()
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